Most companies give a flat quote, and put unachievable quotas on their inspectors, asking them to do 2-3 eight hour inspections a day including transportation between factories. Inspectors are held to the honor system and often forge results and only spend 1-2 hours per inspection.
We use REAL, estimated inspection times based on your product, sample size, testing requirements. Therefore, simple products cost less to inspect than more complex products. There is no one size fits all. Inspectors are given reasonable time quotas, and aren’t overbooked.
Inspectors have no oversight. They put together the results report after getting home, leaving ample time to change results after factory favors and bribes. Your inspection reports regularly pass instead of failing. Cut-rate companies do not have the margins built in for random auditing.
We are working on building tech to collect inspection results in real-time. All inspectors are vigorously tracked, meaning we can see if they go back and change the results after taking a bribe at the end. We are also working on more advanced tracking like body camera footage. Additionally, all inspectors are closely monitored for performance using data analytics, industry averages, and random auditing as necessary.
Standard inspection companies just check the product visually. Sure your paper cup might look nice, but the inspector won’t find it tears easier because it’s the wrong material. Your cooking pan feels solid, but the inspector won’t find the non-stick coating comes off easier. Inspectors only compare products to one another, because they don’t have any reference of what is correct.
In addition to written documentation and photos of your product, you can send us a reference sample. We compare it to the production units to make sure it’s made right. We also have a section dedicated only to product tests, so you can pick and choose what you want us to do. Do you want us to plug in every lamp in your order and make sure it works? We’ll do that while also making sure it looks good. Completely customizable, so we only do what you need.
Most inspection companies are run by poor English speaking management and only local language speaking inspectors. Your instructions and criteria are translated, misinterpreted, and the inspection is done incorrectly. Worse, you have no way to know because the reports only show problems found, and not what the inspector did to obtain the results.
Our back-office is located in the Philippines and staffed by high-trained native English speakers. All of our inspectors are bilingual. We check your instructions to make sure we can understand them before booking. If you gave us specific instructions, we record videos of each test so you can see exactly how the inspector did it. That way, you’ll know if something was done incorrectly.
Even if your inspector doesn’t engage in fraud, your results may be skewed or inaccurate. For example, factories sometimes prepare the inspection area in advance by leaving only good products. The inspector may then select only from these items instead of proper random sampling.
Movley inspectors are highly-trained. They are well informed of industry standards and proper process. Your inspector will randomly sample throughout the production batch. Additionally, our inspectors are closely monitored via our tech and security processes to ensure the process is followed.
See why our process makes us different.
Speak and email with an inspections expert anytime. For on-going inspections, our operations team is more than equipped to answer your most pressing questions.
Although a little lengthy, we collect a lot of information on your supplier, product, specifications, product tests (if you know any), quantity, pricing, and other information.
Our native English-speaking operations team go through your product and make recommendations on tests, sample size, defect limits, and more! Choose which ones you’d like to use.
We send you back multiple quotes based on different options. Choose the one that best fits your product risk tolerance (i.e. simple or more thorough) and budget.
We send you an invoice and begin the inspection process after payment.
Our operations team confirms a date with your factory and then brief the inspector on all your specifications and requirements. If there is any confusion, we review and clarify with the inspector, or ask you for more information.
Our inspector visits your factory and conducts the inspection according to your specifications and our process. If there are any problems, they work hand-in-hand with our internal operations team including translation.
Our operations team databases your inspection results for quality control internally. We ensure the inspection was done correctly, review the report, improve language, fill in missing details if any, and then send the report to you.
You get the standard flat-price quote regardless of shipment and testing details.
You’re asked very basic questions about your product like quantity, name, and type. Usually this is not enough to do much of an inspection, and you’re relying on the inspector’s whim to fill in the gaps.
Your product and supplier information is sent to the inspector. The inspector books and a time with your factory and conducts the inspection.
Your inspector prepares a report and sends it to you via the company’s group email.
Our sales and account management teams operate in the United States and Canada. You’ll be able to pick up the phone and call, or email anytime to chat. They provide you high-level account support.
Our backoffice is located Philippines. It is cheaper than a fully Chinese backoffice and can speak and write English natively. That means higher-quality communication, no broken English or interpretation issues, and lower costs for you. We make sure things get done properly.
Our Philippines team works hand-in-hand with our local specialists in each country we operate. Our specialists are highly-educated & trained supply-chain experts. They work with inspectors to ensure proper execution, run auditing, and translate requirements if necessary.
Our inspectors undergo training before every inspection in best practices, proper process, and a number of ISO specifications. We only work with highly-experienced inspectors that go through a rigorous onboarding training. Inspectors are regularly audited and closely monitored using our internal tech platform.
Movley provides sample size and testing recommendations to ensure that your inspection is structured to produce high-quality products.
Based on your sales channels and product costs, we'll recommend a sample size using our statistical data model. That means a more effective inspection testing less units.
In addition to visual inspections, Movley uses product tests to give you an opportunity to test your product like you are there yourself. We'll provide suggested tests for your new products.
Movley provides reports with a factory overview, a step-by-step explanation of the production process, and hundreds of photos and videos that show you what’s happening on the production floor.
Standard with all reports, our factory overviews are 2% of our factory audits and give you a load of insights to keep a pulse on your supplier. Compare this to inspection companies with no factory overview, or with basic info.
Our inspectors record videos of all product tests and a walk-around of your supplier (with the supplier’s permission). Included with all inspections, because a video is worth 30 pictures a second.
Our inspection reports average over 40 pages. They’re organized into parts, and clearly present all data collected in the inspection alongside pictures and video details.
We take a lot of photos, often so many that we include an extra pictures folder not included in your PDF report.
When booking an inspection, Movley considers the number of samples to be checked, and the amount of time your required tests take. We then determine how many days the inspection will take. Our cost is all-inclusive, meaning no hidden fees. Any product can be inspected within 1 day if needed.
If your inspection takes less time then allotted, you will be credited any extra full days for future use.
Inspection companies should be 3rd parties. Factories only recommend inspection companies they have relationships with, which means the inspector is likely to pass a bad order.
All factories should be doing their own quality inspections during production. Movley exists because most of the time those checks are not thorough and do not check for your requirements.
Only freight companies do inspections at their own warehouse. Inspection companies go physically to the factory. Freight companies make more money when your order passes which is why they make you pay your supplier before they get it. By the time you get results, you’ve lost your monetary leverage even if something bad gets found. They are also a shipping company, and do not conduct inspection to best practices including statistical sample sizes. When doing inspections at the factory, we also have access to their machines, a product expert (your sales rep), and additional help to speed up the process.
Check out our page Why Movley for more information. Not only do you have miscommunication, broken English, and bad inspection process, but also they are not bound by laws, agreements, or confidentiality.